It is vital that you keep your details up to date so that we can contact you should the worst happen and your pet goes missing.
It is a legal requirement that your dog is microchipped and recorded in the current keeper's contact details on a government-compliant database.
Update your contact details
The best way to check and update your details is through your account. Log in or create an account.
Edit your pets details
Transfer of keepership
If you need to transfer a pet into a new keeper's name and address you can do this within your account. You can find out more in in our help and advice section.
Update your Engraved ID Tag
Don’t forget to update your contact details on your engraved ID Tag. We now offer Petlog Tags and special offer of 20% discount on checkout. Just enter code PETLOG20.
Microchipping will be a legal requirement for cats in England from 10 June 2024 and owners must register and keep contact details up to date on a microchipping database. If your cat is registered with Petlog, please check your details are up to date now.
If you haven’t created an online account with us since our March 2021 website upgrade, please do this before 10 June 2024.
Costs of updating your details
Find our more below on the difference between our two packages below.
Basic v Premium
Petlog Service | Basic | Premium |
---|---|---|
Database record for the life of your pet | ||
24/7 UK based reunification service | ||
Update your details any time at no additional cost | ||
Lost pet alert sent to local pet professionals within a 30 mile radius of where your pet went missing | ||
Addition of holiday and friend's contact details | ||
Download a free missing pet poster with your pet's picture and details |