Home     |     Pet Owner Login     Authorised Agent/Vet Login     I've lost my pet     Contact Us
Petlog for Vet Practices

Petlog for Vet Practices

CatWhy choose a microchip registered on the Petlog database?

Petlog provides support and an all-inclusive service for pet owners and veterinary practices, Petlog is committed to supporting the Microchipping industry and will continue to provide assistance in any way it can to the veterinary profession. It is the only independant UK Microchipping registration and reunification service.

"We are committed to using Petlog as the database is the key to the reunification process and it is so often forgotten. Understanding where your clients' data is being stored, how it is being used and what service levels are provided is just as important as a high quality chip and scanner. The microchip package should be considered as a three-pillar model: Chip, Scanner and Database and not just the chip alone."
Caroline Braidwood, Product Manager, Bayer plc
Petlog, the Kennel Club's Pet Identification Service has been working in partnership for over 15 years with 10 microchip suppliers like Tracer and Pet ID. All microchips benefit from lifelong registration to Petlog's national database which supports details of over four million pets and their owners. The database is accessible 24 hours a day, 365 days a year.
Petlog is also easy and convenient for your practice. You can register newly microchipped pets through a range of channels; online at tracer-microchips.co.uk, via your Practice Management System or by post in the supplied pre-paid envelopes. Owners can upgrade to Petlog Premium for a one-off fee of just £10, giving added benefits including unlimited free updates to their contact details.
About Petlog
• Petlog offers a basic lifetime registration (registration and 24/7 365 reunification service for the life of the pet) this is included in the price of the microchip- unlike some databases that only offer 8years.
• Petlog manages approximately 40,000 new registrations each month
• The 24/7 Central Microchip Reunification Service operated by Petlog answers over 60,000 calls each year in relation to lost pets
• The Lost and Found Service is available 24 hours, 365 days a year, with experienced staff on hand to offer support and assistance - for Vets Authorised Agents and most importantly for pet owners
• Petlog answers over 99,000 calls from members of the public each year, relating to lost and found pets and general enquiries
• Petlog has links with all the databases across Europe via the European Pet Network.
• Petlog promotes National Microchipping month, now in its seventh year, which raises awareness of the benefits of microchipping across the UK and Europe

"We are committed to using Petlog as the database is the key to the reunification process and it is so often forgotten. Understanding where your clients' data is being stored, how it is being used and what service levels are provided is just as important as a high quality chip and scanner. The microchip package should be considered as a three-pillar model: Chip, Scanner and Database and not just the chip alone."

Vicky Palmer - Tracer Advanced Microchip Product Manager

About Petlog

  • Petlog is an independent database and reunification service
  • Petlog preserves the integrity of the data registered; which strictly complies with DPA (Data Protection Act) requirements.
  • The Petlog Call Centre and Database are based in the UK
  • Petlog supports the details of over 6 million pets and their owners
  • Petlog manages approximately 40,000 new registrations each month.
  • The 24/7 Central Microchip Reunification Service operated by Petlog answers over 60,000 calls each year in relation to lost pets
  • Petlog's Lost and Found Service is available 24 hours, 365 days a year, with experienced staff on hand to offer support and assistance - for Vets, Authorised Agents and, most importantly, for pet owners, answering over 105,000 calls each year
  • Petlog answers over 117,000 general enquiries from members of the public each year
  • Petlog promotes National Microchipping Month, now in its seventh year, which raises awareness of the benefits of Microchipping across the UK
  • Microchipping (with the support of Petlog) builds loyalty between the pet owner and the veterinary practice. The Petlog Database allows practices to offer a lieftime service (Microchip and aftercare service) with confidence
  • Petlog offers a basic lifetime registration (registration and 24/7 365 reunification service for the life of the pet) that is included in the price of the microchip - and an enhanced service: Petlog Premium - a one off  fee of £10 (for the lifetime of the pet whilst in a client's ownership)  that offers additional benefits such as adding holiday details. Emergency contacts and most importantly covering all future costs for any update to the record.
  • Petlog is also ISO9001 compliant